You are not alone. Help is available.

Whatever is happening to you online, it is not your fault. This page brings together emergency contacts, support services and clear steps you can take.

Worried someone is watching your device? Use the red Quick exit button or press Esc three times to leave instantly. See browsing safely below for more tips.

How Malaq can help

If you are experiencing digital abuse, you are not alone.

Technology-facilitated violence can be frightening, isolating and difficult to navigate. You do not have to deal with it alone.

Malaq can provide information on digital safety, help you understand your options and, where appropriate, connect you with trusted support services.

You can get information about

  • Digital safety
  • Preserving evidence safely
  • Reporting options
  • Legal support
  • Psychosocial support
  • Account and device security
  • Referral services

Call Malaq

+256 XXX XXX XXX

Talk to a member of our team in confidence.

WhatsApp

+256 XXX XXX XXX

Message us if calling is not safe.

Support hours: to be added. If you are in danger, contact emergency services first.

Other support services

Who else you can contact

These services can listen, advise and help you decide what to do next. You stay in control of every decision.

National GBV helpline

Confidential listening, advice and referrals for anyone affected by gender-based violence.

Phone
To be confirmed
Hours
To be confirmed

Police and cybercrime reporting

Report threats, image-based abuse, hacking and other crimes committed through technology.

Phone
To be confirmed
Where
To be confirmed

Legal aid

Free or low-cost legal advice on your rights, protection orders and taking a case forward.

Phone
To be confirmed
Website
To be confirmed

Counselling and psychosocial support

Emotional support to help you cope with what has happened and begin to recover.

Phone
To be confirmed
Hours
To be confirmed

Next steps

What you can do right now

You do not have to do everything at once. Take the steps that feel safe for you, in your own time.

Contact Malaq for support
  1. Make sure you are safe

    If you are in immediate danger, contact emergency services first. Your physical safety comes before anything else.

  2. Save the evidence

    Screenshot messages, posts and profiles, including usernames, dates and links. Store copies where the person harming you cannot reach them.

  3. Do not engage

    Avoid replying to or confronting the person. Engaging can escalate the abuse or be used against you.

  4. Report and block

    Use the platform's reporting tools for abusive content or accounts, and block the person once you have saved what you need.

  5. Reach out for support

    Talk to a helpline, a trusted person or our team. Support can help you plan what comes next.

Browsing safely

Protect your privacy while you look for help

If someone may check your phone or computer, these steps can reduce the chance they see what you have been reading.

Use Quick exit

The red button, or Esc three times, replaces this page with a neutral site.

Browse privately

A private or incognito window does not save the pages you visit in your history.

Clear your history

Remove individual pages rather than everything, as a fully empty history can raise suspicion.

Use a safer device

A trusted friend's phone or a public computer is harder for someone else to monitor.